Location: Wallingford, England
Consultant: Kathy Rusher
The focus of the role is split between providing 1st and 2nd line support for the internal users of the company’s IT facilities and providing 1st and 2nd line application support for users of the company’s websites.
Job Title: IT Support Analyst
Salary: £23,000 - £24,000
Hours: Monday to Friday 9.00am – 5.30pm
You'll need to have excellent customer service experience; outstanding communication skills and ability to problem solve whilst working in a fast paced team environment and you will need to work closely with the development and infrastructure teams to escalate and resolve issues as needed, as well as working on their initiative to investigate and resolve other issues where possible.
Working as part of a team, you will be responsible for: