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Customer Service Coordinator

KROX943288_1617879523

Salary Package: £19000 - £19968 per annum + Free Parking
Location: Abingdon, England
Consultant: Kathy Rusher
Posted: 08/04/2021

Description:

Berry Recruitment are looking for confident and vibrant candidates to join their client based in Abingdon, Oxfordshire as Customer Service Advisors. This role will be an immediate start and offered on a Temporary to Permanent basis.

Role: Customer Service Coordinator

Location: Abingdon, Oxfordshire

Salary: £19,968 per Annum

Working Monday to Fridays 8am-5pm/ 9am-6pm (40 hours) paying £9.60 per hour.

In addition to this, you will be required to work 1 in every 6 Saturdays 9am-6pm which will be paid back in lieu

Key Responsibilities:

• The main duties for this Customer Service Coordinator role would be making contact with service users and agreeing a convenient maintenance/ service/test time.


• You will be responsible for scheduling and manifesting maintenance bookings with inset periods and entering on to internal system and book in to technicians Outlook diaries.


• Dealing with all queries and enquiries from service users.


• Carrying out administrative tasks within the team


• Any other duties that may be reasonably required

Candidate Specification:

• Excellent communication and interpersonal skills


• Experience of, and commitment to, delivering focused customer services


• The ability to take ownership of tasks and work accurately and flexibly within a busy team


• An enthusiastic and positive approach


• Good IT skills


• Ability to work accurately and flexibly as part of a busy team

Desirable:

• A qualification or professional accreditation in customer service

If you believe, you have the passion and enthusiasm to succeed in this role, please contact Kathy Rusher at the Oxford Branch. We look forward to hearing from you.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.