Trainee Customer Service Coordinator

Oxford167589_1762782394

Salary Package: Up to £12.21 per hour
Location: Bicester, England
Consultant: Kathy Rusher
Posted: 10/11/2025

Description:

Berry Recruitment are NOW hiring for a committed and task focused Trainee Customer Service Coordinator to work for a company out the outskirts of Bicester.

Commutable from Thame, Haddenham, Bicester and Aylesbury.

Role: Trainee Customer Service Coordinator

Salary: 12.21 per hour

Location: Bicester

Hours: Full-time, Permanent

Key Responsibilities of the Trainee Customer Service Coordinator:

Starting as a Trainee, you’ll receive full training and ongoing support to help you grow into a Scheduler/Coordinator role. Your journey will begin with:

• Data entry of meter readings and other key information into internal systems


• Answering calls and assisting customers and engineers in a professional, helpful manner


• Providing administrative support to the wider team


• Managing emails and ensuring accurate, up-to-date records

As you develop and gain confidence, you’ll be trained to:

• Schedule and allocate work to internal engineers and subcontractors


• Raise jobs, work orders, and purchase orders within company systems


• Manage your own portfolio of clients, ensuring all work is delivered on time and to a high standard


• Liaise with clients and field teams, keeping everyone informed and updated

About you:

• Strong communication skills and a positive, can-do attitude


• Excellent organisational skills and attention to detail


• Confident using computers and learning new systems


• Ability to multitask and work in a fast-paced environment


• A genuine interest in developing a long-term career in coordination, scheduling, or customer service

No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can role; value to the role, we'd love to learn more about you!"

For more information and to apply, contact the Oxford branch of Berry Recruitment – 01865 777733 or click 'Apply Now' to submit your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.