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Helpdesk Administrator

BBBH1040_1774353167

Salary Package: Up to £28000.00 per annum
Location: St. Albans, England
Consultant: Carol Grainger
Posted: 24/03/2026

Description:


We are actively seeking a Helpdesk Administrator to join our client in St Albans. Ideally you will come from a facilities background and be familiar with contract processes.


Duties


Review Operative worksheets for updated assets and update the Asset Register


Identify remedial work arising from routine maintenance activities.


Manage the processes around documentation within the organisation.


Assist in the preparation of the monthly contract report and ad-hoc reports.


Manage requests for documentation.


Train employees on how to use and access the documents.


Communicate and collaborate with Helpdesk Operators, Operatives and sub-contractors.


Meet all KPIs measured on a periodic basis.


Ideally from a facilities background you will have solid experience in an administration role. Proficient in the use of standard MS Office packages. You will be able to work to deadlines and be a team player with a high attention to detail.


The role is working Monday to Friday 8.30am - 5.30pm


Salary £28000pa


Apply now!


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