Customer Service Advisor

CSDG190625_1750329275

Salary Package: Negotiable
Location: Darlington, England
Consultant: Dani Gallone
Posted: 19/06/2025

Description:

Job Title: Customer Service Advisor
Location: Darlington
Job Type: Temporary to Permanent
Hours: Four day working week between Monday - Friday, 9:00 AM – 4:00 PM
Pay Rate: £12.21 per hour

Job Overview:

We are currently recruiting for a reliable and detail-oriented Customer Service Advisor to join a busy and supportive team based in Darlington. This is a great opportunity for someone with strong administrative and communication skills, looking for a role with consistent weekday hours. The position is initially temporary, with the potential to become permanent for the right candidate.

Key Responsibilities:

• Handling incoming customer queries via phone and email


• Obtaining and processing Purchase Order (PO) numbers


• Scanning and accurately filing documentation


• Investigating and resolving customer issues efficiently


• Liaising with internal departments to ensure smooth service delivery


• Maintaining accurate records and updating systems

Candidate Requirements:

• Previous experience in a customer service or admin-based role


• Confident communication skills and a professional telephone manner


• High attention to detail and strong organisational skills


• Proficient in Microsoft Office and general IT systems


• Ability to work independently and prioritise workload


• Positive attitude and willingness to learn

Benefits:

• £12.21 per hour, paid weekly on a Friday


• 4 days per week between Monday & Friday (Flexible)


• No weekends


• Supportive team environment


• Temp-to-perm opportunity for the right candidate

If you are interested in the role, please text ‘CS’ to 07525 591752 or call the Darlington Branch on 01325 528430.

Register Your Preferences: Enter Darlington as your local Branch.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.