Customer Care Administrator

KL/RM/AD_1747670140

Salary Package: Up to £12.60 per hour
Location: Fakenham, England
Consultant: Rebecca Mires
Posted: 19/05/2025

Description:

Job Title: Customer Care Administrator
Location: Fakenham
Job Type: Temporary, Monday-Friday, 09:00-17:00
Salary: £12.50 an hour
Duration: 2 months

Berry Recruitment are looking for a Customer Care Administrator to support a busy service team based near Fakenham.

This role involves handling customer enquiries, taking messages, and coordinating with other departments to ensure smooth service delivery.

Key Responsibilities:

• 
  

  Respond to customer enquiries via phone, email, and online.

  
  


• 
  

  Resolve complaints and escalate issues when needed.

  
  


• 
  

  Process orders, returns, and maintain customer records.

  
  


• 
  

  Coordinate with internal teams to fulfil customer needs.

  
  


• 
  

  Perform general admin tasks and support daily operations.

  
  

Requirements:

• 
  

  Strong communication and organisational skills.

  
  


• 
  

  Proficient with Microsoft Office and CRM systems.

  
  


• 
  

  Detail-oriented and able to multitask.

  
  

For more information, please contact Rebecca at Berry Recruitment, King's Lynn.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.