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Contract Support Officer (Procurement)

A/L20868908_1787818527

Salary Package: Up to £16.62 per hour
Location: Southampton, England
Consultant: Anna Leach
Posted: 27/08/2026

Description:









Purpose of Job



Provide an effective support service for the management of contract relationships with the Council’s third-party suppliers to help ensure that the Strategic and Key Managed contracts are delivered and operated in a manner which ensures that the Council achieves service excellence, the outcomes it requires and the best value for money possible.


Undertake cyclical contract administrative activities.


Coordinate key Contracting and Procurement projects and activity in support of the Senior Management Team.











Core Responsibilities and Deliverables




Financial Management


1. To deliver Contracting and Procurement services within budget.


2. To comply with the Council’s financial policies and requirements.


3. To identify and propose opportunities for innovation, commercialisation, cost savings, cost recovery or income generation.



Customer Relationships


1. To deliver Contracting and Procurement services in accordance with agreed service standards.


2. To monitor and act upon customer feedback to improve customer experiences and to meet or exceed customer satisfaction.



Operational Effectiveness and Compliance


1. To operate in accordance with HR policies and practice.


2. To undertake continuous improvement activity to improve the effectiveness of services.


3. To comply with all council policies in relation to Health and Safety and Information Governance.


4. To escalate risks and issues which may impact any aspect of performance or the council’s reputation.



Organisational Capability


1. To participate in team and Council-wide activities to improve involvement and communication.


2. To participate in and to use the appraisal and performance contract process to develop personal contribution and develop capability.


3. To take responsibility for personal development including any continuous Professional Development.


4. To work with others in the team to develop change readiness.





















Person Specification



Criteria



Essential



Desirable



Qualification



· As a minimum a good standard of GCSE or equivalent qualification.



· At least three years’ experience in a relevant role.




Evidence of professional development to support the purpose of this role.



Progress towards WCC qualifications



















Knowledge, Experience and Skills












· Experience in contract management, or procurement or a commercial service delivery role.



· Ability to demonstrate excellent communication, management and relationship skills.



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