Call Centre

MH/GL/GS_1713172466

Salary Package: £12 - £14 per hour
Location: Birmingham, England
Consultant: Megan Hupfield
Posted: 15/04/2024

Description:

Berry Recruitment are currently recruiting for call centre support to join a established business in Birmingham City Centre.

The Role:

We are looking for candidates interested in a German-speaking and English- Speaking B2B telemarketing role. This role is responsible for carrying out unscripted telephone appointment making, data cleansing, research and lead generation campaigns throughout the UK and Europe on behalf of their clients.

What will you do:

• Carry out unscripted telephone calls on behalf of clients.


• Answer questions about product specifications.


• Book appointments with relevant prospects.


• Complete data cleansing activities.


• Carry out market research into various industries.


• Provide input into lead generation campaigns of various makeups.


• Accurately and efficiently enter prospect details into the company database.

What will you have:

• Good telephone manner


• Excellent verbal and interpersonal communication


• Good command of German language and grammar


• Ability to work to targets: call volumes, conversations and leads


• Time management skills


• Client liaison and good customer service


• A team player with the ability to self-motivate


• Computer literate including MS Word, Excel, Outlook and Access


• Planning and organisational skills

If this sounds like the job for you then please contact the Berry Recruitment Birmingham Branch. 0121 706 2920

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.