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AEA Helpdesk Administrator

BBBH792_1759326485

Salary Package: Up to £28000.00 per annum
Location: St. Albans, England
Consultant: Carol Grainger
Posted: 01/10/2025

Description:


Our client in St Albans is looking for a Administrator to support their HelpDesk team. This is a busy position and a fast growing business.


You will have a background within administration and possess strong Microsoft Word and Excel skills and be adaptable to learn new systems, particularly their CRM system for scheduling engineers.


Your day to day duties include


Cross referencing the shared mailbox with their system to ensure all faults have been raised


• Keeping the shared mailbox tidy by filing emails in the relevant folder one logged


• Responding to the client


• Assist with issuing small quoted works


• Assist with reassignment of work to operatives


• Sign off of work


• Ad hoc administration


Hours are Monday to Friday 8.30am to 5.30pm Monday to Friday


Nice break out area and kitchen available for use


Pay is up to £28000, parking available and excellent team spirit!

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