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Service Desktop Engineer


Salary Package: £33000 - £40000 per annum
Location: Plymouth, England
Consultant: Amy Coleman
Posted: 19/02/2019


Job Title: Service Desktop Engineer

Location: Plymouth

Salary: £33,000 - £40,000

My client is a dynamic and agile private sector company with a serious conscience that’s wholly owned by the public sector.

Job Purpose:

Experienced 3rd Line Desktop Engineer within a busy team providing enterprise support to multiple large tenants at several sites across Devon. The work is varied with a mixture of problem management, service improvement and project work.


  • 3rd liner support for Windows Desktop OS, associated components and applications

  • 3rd line support for mobility platforms such as: Airwatch & InTune

  • Technical evaluation, testing and deployment of new technologies, software and services

  • To provide estimates for work required by the customer

  • Deliver the ICT Client Device Service in the most effective and efficient way and in accordance with ICT strategy, technology architecture, best practice and industry standards


  • Microsoft MCSA or MCTS or equivalent

  • ITIL V3 Foundation

  • Advanced knowledge or relevant experience of Microsoft technologies including the following:

    • Microsoft Windows OS

    • Microsoft SCCM

    • Microsoft WSUS

    • App Packaging (APP-V, Scripted Installs, MSI)

    • Powershell

    • Group Policy Objects

    • Office 365 deploymens

  • Demonstrable experience of working in a desktop management role withina complex ICT environment along with excellent knowledge of desktop, laptop and mobile device hardware, operating systems and protocols

  • Experience with MDM platforms, specifically Airwatch and InTune

In return you will receive:

  • 37 flexible working hours

  • 25 days’ holiday plus bank holidays with the option to buy additional holiday

  • Flexi leave

  • Training and development

  • Up to 10% pension contribution

  • Discounted shopping cards

  • Charity leave

For more information please Amy at our Gosport Berry office

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.