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Night Concierge/Security

NK2222_1555073225

Salary Package: Up to £9.00 per hour
Location: Cardiff, Wales
Consultant: Naomi Kennedy
Posted: 12/04/2019

Description:



We are looking to recruit a night concierge/security for a growing and successful hotel near Barry.


You will ensure all guests receive a warm, memorable welcome to the hotel, be polite and friendly, setting the scene for their stay. You will be required to complete administrative tasks accurately within the given deadlines, and will be responsible for the security of the hotel and its guests overnight, completing all incident reports and reporting any unusual occurrences.


Main duties will include:



  • Ensure that the service offered is personal and memorable.

  • Ensure that guest needs are anticipated and requests followed up.

  • Ensure good communication with all departments throughout the hotel.


Handle, follow up and communicate any comments or complaints.



  • Ensure that wake up calls are made promptly.

  • Ensure accuracy of guest bills.

  • Be competent in showing guests around the hotel facilities

  • Report any faulty equipment to the relevant persons.

  • Give assistance to other departments as and when necessary.



As the ideal candidate you must have excellent customer service skills always giving a 5 star service. You must be presentable, professional and confident.


Rate of pay is £9.00ph.


Shifts will be 3/4 days per week mainly weekends.


11pm-7am


If you are interested then please apply today whilst this role is still available. 02920-290013



Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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