Monitoring Support Officer

MSOMS040325_1741099366

Salary Package: £11.56 - £11.72 per hour + Weekly Pay, H
Location: Bedlington, England
Consultant: Millie Simmons
Posted: 04/03/2025

Description:

Job Specification: Mobile Tagging Support Officer

Position Title: Mobile Tagging Support Officer
Hourly Rate: Starting at £11.56, increasing to £11.72 with experience
Location: Candidates must be located within a 30-minute journey from the following postcodes: [NE22, NE33,NE38,NE96,DH9]
Working Pattern: Full-Time, 37.5 hours per week
Working Hours: Shift pattern: Covering 7 days per week, 24 hours per day, 365 days per year. The majority of shifts are between 5pm and 1am.
Training: 1-day online training and induction provided

Job Overview:
We are looking for dedicated individuals to join our team as Mobile Tagging Support Officers. This is a critical role where you will support the mobile tagging operations and ensure smooth service delivery across a dynamic, fast-paced environment. Successful candidates will be adaptable and comfortable working on a rotating shift schedule, covering evenings and weekends.

Key Responsibilities:

• Assist in the mobile tagging process, ensuring efficiency and accuracy in tagging operations.


• Provide support to customers and internal teams, ensuring that any tagging issues are addressed promptly and professionally.


• Work within the established shift pattern, covering shifts on a 10-week rotation.


• Ensure adherence to all company policies and procedures, including health and safety guidelines.


• Take responsibility for accurately logging data and completing administrative tasks as required.


• Collaborate with the wider team to ensure continuity of service throughout the 24/7 operational period.


• Maintain clear communication with management and team members throughout shifts.

Requirements:

• Must be located within a 30-minute journey from the designated postcodes.


• Availability to work a full-time schedule of 37.5 hours per week with a rotating shift pattern, including evenings and weekends.


• Ability to work effectively within a team as well as independently.


• Strong communication skills with a focus on customer service.


• Attention to detail and ability to accurately record data.


• A positive, proactive attitude with the ability to adapt to changing work environments.

Benefits:

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