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Insurance Sales & Customer Service Advisor


Salary Package: £25000 - £27000 per annum
Location: Oxford, England
Consultant: Kathy Rusher
Posted: 05/07/2024


Berry Recruitment are NOW hiring for a for an Insurance Sales and Customer Service Advisor for a Financial Services provider based in Oxford.

This is a great opportunity to begin your insurance sales career or to progress further. If you are passionate about delivering only the best customer service and are looking to take your desire for customer service, into a job with long- term progression, for an established Award-winning business, this role could be the next step in your career.

Role: Insurance Sales and Customer Service Advisor

Location: Oxford, Oxfordshire

Hours - Monday – Friday - 08:30 – 17:00

Salary: £25,000 - £27,000 Per Annum

The Benefits on offer:

  • Work from-home days (once qualified)

  • Growth opportunities

  • Bonus scheme based on sales and quality targets up to 5% of salary.

  • Free onsite parking

  • Full training scheme and ongoing professional development.

Due to our continued growth, we are looking for a Sales and Customer Service Advisor to join our team. You will be responsible for supporting existing customer with policy changes, selling personal and commercial insurance products, and making sure that you uphold our exceptional customer service standard.

About the role:
As Insurance Sales and Customer Service Advisor, your duties will be:

  • Work with existing and new customers over the phone, by email, and in person to offer insurance solutions for their business and personal needs.

  • Ensure that we deliver for our customers in a timely manner so that they have the cover that they need when they need it.

  • Identity and promote our range of investment, pension, and Health &Safety Products (lead generation) with existing and new customers.

  • Get involved in our team initiatives so that we remain a great place to work.

  • Attend events to meet customers, and to promote our services to potential new leads.

  • Manage our internal accounting system by:

  • Conducting daily banking (reconciling BACS payments) and banking cheques.

  • Checking our aged debt and contacting customers to remind for payment.

  • Ensuring that all requests for activity for an account are dealt with.

  • Issue refunds to our customers in a timely manner.

About you:

  • Demonstrate Sales and Customer Service or Banking experience.

  • Consistently self-motivated to achieve and exceed targets.

  • Ability to develop and maintain customer relationships.

  • Excellence communication skills both verbal and written.

  • Demonstrate problem solving ability, good attention to detail and willingness to use own initiative and judgement.

  • Strong interest in and commitment to self-development and learning

No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!"

For more information and to apply, contact the Oxford branch of Berry Recruitment – 01865 777733 or click 'Apply Now' to submit your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the