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Customer Service Administrator


Salary Package: £22000 - £23500 per annum + plus free ca
Location: Belfast, Northern Ireland
Posted: 07/11/2023


Our client based in the Harbour Estate area of Belfast is looking for a Customer Service Administrator to support the team (9 people). You will be liaising with clients and internally with the engineering team to ensure swift and speedy response. There is a strong level of administration with this role and so if you possess good IT skills including Excel please do not hesitate to apply.

The client uses SAP so if you do have any knowledge this is a great advantage. You will draft new contract proposals, renewals and process acceptances on their systems Liaise with customers and other relevant parties over delays, problems, or queries to ensure that communication regarding the status of service work is maintained. Assist customers with invoice queries and issue credits where required. Update and maintain customer data on the electronic system and spreadsheets. ,

You will have GCSE English and Maths and possess a great team work ethic. You will be office based but once you have passed your probation and training you will have the option to work from home 2 days per week.

Hours are Monday to Friday 8.30am - 5pm

In return the company offer a salary of £22000 - £23500p.a., free car parking.

Please apply now!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.