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Customer Service

SUTTON/LA/CSTOL._1487320217

Salary Package: Company Benefits Package
Location: Surbiton, England
Consultant: Lauren Anderson
Posted: 17/02/2017

Description:


If you are seeking a career in Customer Service here are five questions to ask yourself:

1. Do you believe you can deliver excellent customer service?
2. Do you have a history working in a customer focused environment?
3. Would you consider yourself to have a professional and confident telephone manner?
4. Are you looking for a company to offer outstanding support, training and career development?
5. Are you looking for a competitive salary with regular salary reviews?

If you have answered a big 'YES!' to the above questions, then we may be able to support you in a fantastic career move into a supportive and development focused customer service opportunity!

Other Company Benefits include:
23 days annual leave (+ bank holidays)
Yearly salary review
1% Pension Contribution
Dress down Fridays
Quarterly Bonus incentives

Starting Salary: £20,000
Salary after probation: £21,500
Salary Banding: Up to £27,000 (Regular reviews and increases based on length of service and performance).

As a Customer Account Agent you will be working with customers on an ongoing basis, you will be receiving inbound calls as well as making outbound calls. You will work with customers collaboratively to resolve outstanding financial matters.

This opportunity requires an individual that is able to build and nourish relationships with their customer base - There are incentives in place to reward excellent service.

Important to know:
4 Weeks initial training provided
On-going coaching and development
This is in a busy call centre environment

Please Note; This opportunity is in the financial sector, therefore applicants must consent to a thorough background check inclusive of:

Credit check (CCJs, IVAs & Bankruptcy not accepted) poor credit is not a factor.
5 Years employment/activity referencing
Criminal Record Check

Full job description will be provided on successful application - We look forward to hearing from you.
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