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Call Centre Agent


Salary Package: Up to £8.91 per hour
Location: St. Austell, England
Consultant: Sally Appleby
Posted: 14/01/2022


We currently have a requirement for a number of call Handlers / Call Centre Agents either based in Par or Working From home. This role is temporary and required ASAP to end Feb 2022.

You must posses a friendly telephone manner and customer service skills. Full Training will be given for the roles so you must be able to attend the site in Par to conduct 1 or 2 days training as required.

You will be responsible for answering inbound calls for various charities, speaking to supporters who want to make a donation. You will be reading from a script, processing the donation amount and dealing with Gift Aid and mailing lists using their internal database.

Full or Part Time hours available (Part Time from Office only - minimum of 16 hours per week and working from home minimum of 30 hrs per week) – Hrs available up to 45 hours per week.

The hourly pay is £8.91 per hr

We are also accepting applicants from 16+ (pay rate will be reflected)

There are a variety of shifts available for full or part time between 16 to 40 hrs per week, shift options are:

Mon to Friday 9am - 6pm / 10am - 7pm / 11am to 8pm

Lunchtime / afternoon start - 1pm/2pm to 9pm

Saturday or Sunday weekend shift - 10am to 4pm / 5pm or 6pm

Working a weekend shift is essential

For remote workers you will need to pay a deposit of £75 prior to issuing the equipment to you. This will be returned to you on safe return of the kit. Remote workers will also need to complete a Internet Speed Check Test

If you are would like to find out more about this opportunity please contact Sally Appleby at the Berry Recruitment Truro Cornwall branch for more information

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.